The request is in view of the recent technical and payment-related issues being faced by students during the CBSE post-result and re-evaluation process.
FinTech BizNews Service
Mumbai, 24 May 2026: Union Education Minister Shri Dharmendra Pradhan today spoke with Union Minister for Finance and Corporate Affairs Smt. Nirmala Sitharaman in view of the recent technical and payment-related issues being faced by students during the CBSE post-result and re-evaluation process.
During the discussion, it was decided that four Public Sector Banks, ie. State Bank of India, Bank of Baroda, Canara Bank and Indian Bank will assist the Central Board of Secondary Education in strengthening its payment gateway infrastructure and necessary integration with the post examination services portal.
The banks will enable CBSE to put in place robust payment protocols to ensure timely payments, address payment glitches, automatic refunds for excess payments if any.
Shri Pradhan also directed CBSE for a complete overhaul of their Payment Gateway System.
It is envisaged that the coordinated effort with Ministry of Finance and Public Sector Banks shall ensure seamless digital transactions, improved payment gateway stability and smooth experience for students availing CBSE re-evaluation and related services.
In view of the recent developments and concerns raised by students and parents regarding the CBSE post-result services portal, Union Education Minister Shri Dharmendra Pradhan has given directions to depute a team of professors and technical experts from Indian Institute of Technology Madras and Indian Institute of Technology, Kanpur to assist the Central Board of Secondary Education in ensuring a glitch-free re-evaluation process.
The decision has been taken following reports of technical challenges in post examination services portal of CBSE.
The expert teams will implement focused technological improvements of the systems and technical workflows and will specifically examine portal stability and server performance. The team will also examine the overall IT Infrastructure robustness and assist in taking corrective measures to ensure that login authentication/ user access systems/ payment gateways are accurate and in order.
Shri Pradhan reiterated that student interests remain paramount and all necessary corrective measures need to be undertaken by CBSE on priority to ensure a transparent, efficient and student-friendly system.
