NPCI Clarifies On ‘Jumped Deposit’ Scam


The central body responsible for overseeing retail payments and settlement systems in India is addressing Technical Misconceptions



FinTech BizNews Service

Mumbai, January 13, 2025: In light of recent media reports concerning a new online fraud called ‘Jumped Deposit’ Scam, the National Payments Corporation of India (NPCI) has observed certain inaccuracies and technical discrepancies in these descriptions, that has led to unnecessary panic and confusion among users about the UPI platform. 

NPCI today issued a statement in this regard: 'We would also like to clarify that no instances of fraud, as described in the articles on ‘Jumped Deposit’ Scam, have been observed on the UPI platform."

To address these concerns and ensure clarity, NPCI has provided the following key clarifications:

·         Simply opening a UPI or bank application does not automatically approve a transaction. For a transaction to occur, the user must navigate to the payment request and explicitly click on the ‘pay’ option to authorise it with UPI PIN. Without this step, the payment will not get processed.

·         No external party can directly request or withdraw funds from the user’s account. UPI is a device-based payment system, meaning the payment account is securely linked to the user’s registered number and their specific mobile device. Only the user can initiate transactions or withdrawals, ensuring that others cannot access their funds.

·         Inputting the PIN is required even for balance enquiry transactions, and it does not automatically authorise any withdrawal or payment requests which is treated as a separate transaction.

UPI transactions are backed by robust safety protocols and stringent regulatory measures. UPI’s real-time capabilities and interoperability have not only simplified transactions but have also accelerated the adoption of digital payments.

We encourage users to continue using UPI with confidence, assured by its robust, built-in security features that makes it both secure and reliable.

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