Axis Bank Has Strong Network of 640 branches, 2021 ATMs & CDMs In Maharashtra
Mumbai, June 23, 2026: Axis Bank, one of the largest private sector banks in India,
today outlined how its integrated Branch Banking and MSME franchise is supporting
business growth and financial inclusion in Maharashtra, at a media roundtable in
Mumbai.
Senior Axis Bank leaders, including Sanjeev Moghe, Group Head – Branch Banking,
South; Vijay Shetty, Group Head – Commercial Banking Group; and Prashanth
T.S., Group Head – Mid-Corporate & Medium Enterprises Group, discussed the
Bank’s approach of bringing together its relationship-led branch network and MSME-
focused capabilities to support customers and businesses across Maharashtra.
Reinventing Branch Banking
Axis Bank continues to strengthen its physical footprint, recognising the continued
importance of trust and local relationships. The Bank's domestic network stood at 6,275
branches and 12,796 ATMs and cash recyclers as of March 31, 2026, with nearly 47% of
branches located in rural and semi-urban markets.
Beyond its national presence, the Bank has built considerable scale in Maharashtra and
Mumbai:
Maharashtra network: 640 branches and 2,021 ATMs and cash deposit machines
Mumbai network: 262 branches and 1,048 ATMs and cash deposit machines
With customer servicing increasingly moving to digital channels, branches are evolving
beyond transaction processing into centres for advisory, relationship management, and
financial planning.
This shift is being enabled by strong digital adoption across customer segments. Within
Axis Bank’s omnichannel ecosystem, nearly 74% of routine servicing requests are now
fulfilled digitally, reflecting customers’ growing preference for digital-first banking
experiences.
In Mumbai, Maharashtra's key market, the shift is equally visible, with mobile banking
penetration rising 11% YoY, underscoring the continued move towards digital
engagement.
As customers increasingly use digital channels for everyday transactions, branch teams
are focusing on more meaningful customer interactions spanning wealth management,
lending, investments and corporate banking.
This evolution is particularly relevant for Maharashtra’s vibrant MSME landscape, where
entrepreneurs continue to value trusted relationships, local market understanding, and
personalised financial guidance alongside seamless digital experience.
Powering Maharashtra’s MSME Ecosystem
Maharashtra remains one of India's largest economic and entrepreneurial hubs, home to
a diverse ecosystem of MSMEs, exporters, manufacturers, startups and family-owned
businesses.
In this dynamic ecosystem, Axis Bank brings together the strengths of its MSME
franchise and Branch Banking network—combining on-ground reach, relationship-led
engagement and digital-first capabilities—to support business growth across segments.
This scale is backed by a diversified MSME franchise, with Axis Bank’s combined Small
Business Banking, SME and Mid-Corporate book at ~₹2.93 lakh crore as of March 2026,
contributing 23.8% of the Bank’s loan book and reflecting its growing role in financing
India’s real economy.
As businesses scale and become increasingly digital, their banking needs are evolving
beyond access to financing. Entrepreneurs today seek integrated solutions that help
them manage working capital efficiently, streamline collections and payments, access
trade and treasury capabilities, and navigate growth opportunities with confidence.
Axis Bank’s branch network continues to play a critical role in this journey. While digital
channels enable faster banking, relationship managers and branch teams remain trusted
advisors, guiding business owners on credit structuring, expansion plans and key
financial decisions.
This combination of local presence, sector expertise and digital innovation is helping the
Bank support a wide spectrum of businesses—from micro enterprises and traditional
SMEs to growth-stage and new-age digital businesses.
The portfolio growth has been broad-based, with the SBB book at ₹78,018 crore, up
17% YoY; the SME book at ₹1,47,159 crore, up 24% YoY; and the Mid-Corporate book
at ₹67,969 crore, up 33% YoY.
The significance of Maharashtra within Axis Bank’s franchise is reflected in the scale of
its customer base and business presence:
Maharashtra’s diversified business base spans manufacturing, trade, services,
logistics, chemicals, engineering, pharmaceuticals and exports
Mumbai, Pune and Nashik are among the Bank’s key business hubs for Commercial
Banking and ecosystem-led financing programmes
Mumbai and Pune are among the Bank’s largest affluent and business banking
markets
Burgundy customer ticket sizes in Mumbai are approximately 13% higher than the
national average
Supporting Growth Across Sectors and Customer Segments
Credit demand in Maharashtra remains well diversified, with strong activity across
textiles and apparel, chemicals, engineering, auto components, pharmaceuticals, food
processing and logistics.
To address the evolving needs of businesses across these sectors, Axis Bank continues
to strengthen its focus on underserved and emerging customer segments, including
micro enterprises and women-led MSMEs. Through tailored lending solutions, curated
programmes and bundled banking offerings, the Bank is expanding access to formal
credit and growth capital.
Beyond financing, Axis Bank is supporting entrepreneurs through knowledge-sharing
initiatives such as Evolve and Digital Evolve, which provide expert-led insights, practical
guidance and networking opportunities to help businesses navigate growth, digital
adoption and changing market dynamics.
These efforts are complemented by the Bank’s differentiated “One Axis” approach,
which brings together banking, lending, treasury, trade, wealth and invoice discounting
solutions through a single relationship, enabling businesses to access a more integrated
financial ecosystem.
Ecosystem-led financing is becoming an increasingly important lever for MSME growth.
Axis Bank’s Supply Chain Finance book grew 36% YoY, reflecting strong adoption
across manufacturing, trade and distribution ecosystems, while Invoicemart has
facilitated financing of over ₹2.78 lakh crore in MSME invoices, helping businesses
improve liquidity and manage working capital more efficiently.
Even as digital adoption accelerates, trusted relationships continue to anchor business
banking. Nearly 75% of unsecured business loan disbursements are now processed
through end-to-end digital journeys, while 79% of Small Business Banking business
continues to originate through branch-led engagement—underscoring how digital
convenience and relationship-led banking are working together to support evolving
customer needs.
This integrated model is anchored in disciplined underwriting, sector-specific risk
frameworks and a strong focus on portfolio quality, with 84% of the SME book rated
SME3 or better, 86% of the SME portfolio PSL compliant, and approximately 72% of the
Small Business Banking portfolio secured.
Leveraging Technology to Strengthen Customer Engagement
As customer expectations continue to evolve, Axis Bank is increasingly leveraging AI
and analytics to enhance customer engagement, improve service quality and accelerate
decision-making across segments.
Digital lending solutions such as ‘Digital Merchant Cash Advance’ use transaction and
payment data to assess repayment capacity and offer business loans aligned to actual
cash flows, enabling faster access to working capital with minimal documentation.
AI-powered platforms such as SIDDHI equip relationship teams with intelligent customer
insights and engagement opportunities, while ‘Adi’, the Bank’s Generative AI assistant,
enables employees to access information and operational guidance in real time.
By combining technology with relationship-led banking, Axis Bank is improving
responsiveness, reducing turnaround times and delivering more personalised
experiences across retail, affluent and business banking segments.
Leadership Commentary
Sanjeev Moghe, Group Head – Branch Banking, South, Axis Bank, said, "Banking is
witnessing a structural shift. While transactions have become increasingly digital,
financial decisions remain deeply personal. Branches are therefore evolving into
advisory-led relationship hubs where customers seek guidance on wealth creation,
investments, credit and business growth. Maharashtra, particularly Mumbai, remains one
of our most important markets, and we continue to invest in both physical presence and
digital capabilities to deliver a seamless phygital banking experience."
Vijay Shetty, Group Head – Commercial Banking Group, Axis Bank, said,
"Maharashtra has long been one of India’s economic powerhouses, but what is
particularly striking today is the breadth of growth across sectors and enterprise sizes.
From established manufacturing clusters to new-age businesses and exporters,
companies are increasingly seeking partners who can help them improve efficiency and
unlock new growth opportunities. Banking today is helping businesses do more than
transact; it is helping them grow, scale, and compete. Maharashtra is leading this next
phase of enterprise growth."
Prashanth T.S., Group Head – Mid-Corporate & Medium Enterprises Group, Axis
Bank, said, "The next decade of MSME growth will be shaped by formalisation, digital
adoption and greater access to institutional capital. Entrepreneurs today are building
more ambitious businesses, adopting technology earlier, and integrating into national
and global value chains. This requires a different banking model, one that combines
data-driven decision-making, faster credit access, and relationship-led guidance.
Maharashtra’s entrepreneurial ecosystem reflects this evolution, and we believe it will
continue to play a defining role in India’s growth story.”
Driving Inclusive Growth Across Maharashtra
Axis Bank continues to strengthen customer engagement across Maharashtra through
branch-led outreach, financial awareness initiatives, and community-focused
programmes. These efforts are designed to deepen customer relationships, improve
financial literacy, and expand access to banking services across diverse customer
segments.
The Bank also marks key occasions such as World MSME Day and Customer Protection
Awareness Week through educational programmes, expert sessions and on-ground
engagement activities, reinforcing its commitment to supporting entrepreneurs and
promoting responsible banking practices.
Beyond Banking, aligned with its ‘Dil Se Open’ philosophy, Axis Bank continues to
contribute to inclusive development across Maharashtra through initiatives focused on
rural livelihoods, healthcare, education, skill development, financial inclusion and women
empowerment.
The Bank’s CSR initiatives in the state have empowered more than 3.3 lakh rural
families, enabled financial inclusion for over 3 lakh individuals, supported 7,300+ youth
through skilling programmes and facilitated cancer screening for over 7 lakh people.
Through these efforts, Axis Bank continues to contribute to Maharashtra’s long-term
socio-economic development and inclusive growth.
