Gnani.ai has been spearheading the AI transformation in customer experience with a strong emphasis on deep tech AI innovation
FinTech BizNews Service
Mumbai, July 30, 2024: Gnani.ai, a leading voice-first generative AI company, today announced that it has secured an investment of INR 30 Crores ( $4M) from Info Edge Ventures in a Series A round. Gnani.ai has been spearheading the AI transformation in customer experience with a strong emphasis on deep tech AI innovation.
Gnani.ai’s unique generative AI platform transforms customer experience for multiple customers across the globe. The capital from the fund-raise will be used for sales growth and expansion of Gnani.ai’s business across geographies. The company counts Samsung Ventures as an investor.
Gnani.ai was founded in 2016 by Ganesh Gopalan and Ananth Nagaraj, after multiple years of experience of scaling tech businesses at Texas Instruments, IBM and Aricent. Commenting on the fundraise, the founders said, "We are thrilled to welcome Info Edge Ventures to our journey. Gnani.ai’s generative AI-powered voice automation platform has helped financial institutions collect over $2B from their end customers in the last six months. Our proprietary AI platform has helped us grow exponentially in the last few years and secure 100+ enterprise customers in India and the US. This investment will significantly bolster our efforts to expand our sales footprint."
Chinmaya Sharma, Partner at Info Edge Ventures added, "We are excited to invest in Gnani.ai. It is a company that exemplifies our investment thesis for AI. We like to invest in founders who are building to solve a problem and not just to find a use case for AI. Gnani.ai was doing what it was doing before AI became talk of the town. We like AI as an afterthought!"
Gnani offers a no-code voice first platform with multiple product capabilities – Omnichannel Conversational Automation, Agent Assist, Voice Biometrics, Omnichannel Analytics etc. It has a patented proprietary tech-stack for TTS, STT, NLP and augmented intelligence that works not just for English but also for 14 Indian languages.
Gnani has recently announced a series of Voice-first AI SLM models (Small Language Models). The initial rollout of Gnani.ai’s SLMs targets pivotal domains such as banking, insurance, automotive, and retail.
