USA Major Software Exports Destination With 54% Share


RBI's annual survey on computer software and information technology enabled services (ITES) exports



FinTech BizNews Service 

Mumbai, 19 October, 2024: Today, the Reserve Bank released the data1 related to the 2023-24 round of its annual survey on computer software and information technology enabled services (ITES) exports. The survey2 collects details on India’s exports of software services {computer services and ITES/business process outsourcing (BPO) services} as per type of activity, on-site/off-site nature of services, country of destination and modes of supply.

For 2023-24 round of the survey, 7,226 software export companies were contacted, of which 2,266 companies, including most of the large companies, responded. The participating companies together accounted for nearly 89 per cent of total software services exports3 (Table 1).

Highlights:

  • India’s exports of software services (excluding their sales through overseas commercial presence) increased by 2.8 per cent during 2023-24 to US$ 190.7 billion (Table 2).

  • Computer services accounted for over two-thirds of India’s total software services exports during the year; BPO services remained the dominant component of ITES exports (Tables 2 and 3).

  • Private limited companies recorded higher growth in export of software services when compared to that by public limited companies (Table 4).

  • The United States of America (USA) was the major software exports destination with 54 per cent share, followed by Europe (31 per cent share), where the United Kingdom (UK) was a major destination country (Table 5).

  • The US dollar remained the principal invoicing currency for India’s software exports with 72 per cent share, followed by the euro, the rupee and the pound sterling (Table 6).

  • Off-site services accounted for 90 per cent of the total export of software services; this share has risen from 80 per cent ten years ago (Table 7).

  • In terms of modes of delivery, cross-border supply of software services inched up to 83.5 per cent in 2023-24, whereas the share of overseas commercial presence mode of delivery declined to 7.0 per cent from 7.5 per cent in the previous year and 13.7 per cent in 2013-14 (Table 8).

  • Total exports of software services, including services delivered by foreign affiliates of Indian companies, increased to US$ 205.2 billion during 2023-24 (US$ 200.6 billion in the previous year); local software business by such affiliates amounted to US$ 14.5 billion during the year, with the USA and the UK remaining the major destinations.


Survey Response and Final Estimates for 2023-24 – A Snapshot
ItemReportedFinal Estimates
₹ croreUS$ billion₹ croreUS$ billion
12345
1. Number of companies2,2662,2667,2267,226
2. Total Exports of Software Services14,10,201170.415,78,650190.7
      2.1 IT Services9,41,959113.810,38,618125.5
      2.2 Software Product Development39,3974.845,7435.5
      2.3 BPO Services3,57,98143.24,14,49250.1
      2.4 Engineering Services70,8648.679,7979.6
3. Total Exports of Software Services including commercial presence15,30,247184.916,98,696205.2
      3.1 Mode 1 (cross-border supply)12,67,000153.014,18,267171.3
      3.2 Mode 2 (consumption abroad)2,4960.32,7950.3
      3.3 Mode 3 (commercial presence)1,20,04614.51,20,04614.5
      3.4 Mode 4 (presence of natural person)1,40,70517.11,57,58819.1
Notes:
1. The sum of components may differ from total due to rounding off.
2. The amount in US $ terms is arrived at by using annual average rupee/ dollar exchange rate.
3. These are also applicable for the remaining tables.
Table 2: Software Services Exports from India
Activity2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
A. Computer Services10,03,556     124.967.310,84,361131.068.7
   of which: 
         i) IT Services9,62,229     119.864.610,38,618125.565.8
         ii) Software Product Development41,327         5.12.745,7435.52.9
B. IT Enabled Services4,87,344       60.632.74,94,28959.731.3
   of which:
         i) BPO Services4,11,52851.227.64,14,49250.126.3
         ii) Engineering Services75,8169.45.179,7979.65.0
Total Export of Software Services (A+B)14,90,900185.5100.015,78,650190.7100.0
Table 3: Industry-wise Distribution of ITES/BPO Services Exports
Activity2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
A. BPO Services4,11,52851.284.54,14,49250.183.9
  (i) Business consulting services including public relations services20,7732.64.327,1733.35.5
  (ii) Finance and accounting auditing bookkeeping and tax consulting services55,6376.911.460,4157.312.2
  (iii) HR administration3,0490.40.63,6270.40.7
  (iv) Supply chain and other management services/ logistics5,6120.71.26,2420.81.3
  (v) Medical transcription and document management5,9690.71.26,7220.81.4
  (vi) Content development and management and publishing2,9360.40.63,2480.40.7
  (v) Other BPO services3,17,55239.565.23,07,06537.162.1
B. Engineering Services75,8169.415.579,7979.616.1
  (i) Embedded solutions11,7121.52.515,8711.93.2
  (ii) Product design engineering (mechanical electronics excluding software)14,4821.83.013,4221.62.7
  (iii) Industrial automation and enterprise asset management1,8560.20.32,0460.20.3
  (iv) Other engineering services47,7665.99.748,4585.99.9
Total (A+B)4,87,34460.6100.04,94,28959.7100.0
Table 4: Organisation-wise Distribution of Software Services Exports
Types of Organisations2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
Private Limited Company8,36,413     104.1       56.19,12,658110.357.8
Public Limited Company6,18,497       77.0       41.56,31,03076.240.0
Others#35,990         4.4         2.434,9624.22.2
Total14,90,900     185.5     100.015,78,650190.7100.0
# Others include mostly LLPs/proprietor firms.
Table 5: Software Services Exports – Major Destination
Region2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
United States of America8,15,034101.454.78,54,604103.254.1
Canada20,0662.51.321,3382.61.4
Europe4,58,54557.130.84,87,20958.830.8
   of which, 
      United Kingdom2,12,80126.514.32,22,11626.814.1
Asia97,03712.06.51,05,74712.86.7
   of which,
      East Asia82,15510.25.582,3629.95.2
      West Asia12,3731.50.819,5272.41.3
      South Asia2,5090.30.23,8580.50.2
Australia & New Zealand38,2124.82.637,7104.62.4
Other countries62,0067.74.172,0428.74.6
Total14,90,900185.5100.015,78,650190.7100.0
Table 6: Software Services Exports - Currency Composition of Invoice
Currency2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
USD10,79,499     134.3       72.411,35,061137.171.9
EUR1,33,681       16.6         9.01,47,00617.89.3
INR1,05,462       13.1         7.11,12,36413.67.1
GBP87,685       10.9         5.997,86911.86.2
AUD31,063         3.9         2.130,8443.72.0
Other Currencies53,510         6.7         3.555,5066.73.5
Total14,90,900     185.5     100.015,78,650190.7100.0
Table 7: Software Services Exports – Type of Services
Type of Services2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
On-site Services1,47,00718.39.91,57,58819.110.0
Off-site Services13,43,893167.290.114,21,062171.690.0
Total14,90,900185.5100.015,78,650190.7100.0
Table 8: Mode-wise Exports of Software Services
Type of Mode2022-232023-24
₹ croreUS$ billionShare (%)₹ croreUS$ billionShare (%)
1234567
Mode 1 (cross-border supply)13,42,333167.083.314,18,267171.383.5
Mode 2 (consumption abroad)1,5600.20.12,7950.30.2
Mode 3 (commercial presence)1,21,18315.17.51,20,04614.57.0
Mode 4 (presence of natural person)1,47,00718.39.11,57,58819.19.3
Total16,12,083200.6100.016,98,696205.2100.0
Table 9: Software Business by Foreign Affiliates of Indian Companies during 2023-24 ─ Activity Distribution
(Amount in ₹ crore)
ActivityLocally*To IndiaOther Countries
1234
IT Services40,39813,98511,081
Software Product Development3321891
BPO Services6,0901,4252,973
Engineering Services4,4721221,067
Other Services68,75437,37517,746
Total (₹ crore)1,20,04652,92532,958
Total (US$ billion)14.56.44.0
*Software business by foreign affiliates of Indian companies “locally” indicates Mode-3 (commercial presence).
Table 10: Software Business by Foreign Affiliates of Indian Companies during 2023-24 ─ Country Distribution
(Amount in ₹ crore)
CountryShare in Total Software business by foreign affiliates (%)Software business by foreign affiliates
LocallyTo IndiaOther Countries
12345
United States of America36.646,35516,17412,770
United Kingdom24.715,78832,9142,152
Germany7.012,8104541,081
Canada7.211,1891443,501
Singapore4.06,2017151,365
Netherlands5.28,5712081,946
Other Countries15.319,1322,31610,143
Total (₹ crore)100.01,20,04652,92532,958
Total (US$ billion)-14.56.44.0



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